For many CNC users, unexpected breakdowns are one of the biggest risks to productivity. That’s why a growing number of our customers choose to take a proactive approach to CNC maintenance through a CNC Support Ltd Preventative Maintenance Agreement (PMA) or Service Agreement.
A structured maintenance plan helps to reduce unplanned downtime, identify potential issues early and extend the productive life of your CNC machine. Rather than reacting to faults once production has already stopped, preventative maintenance allows problems to be addressed before they become costly failures.
The Benefits of a CNC Support Preventative Maintenance Agreement
Our Preventative Maintenance Agreements are designed around real-world CNC operation and the issues we see daily in workshops across the UK.
Key benefits include:
-
Priority urgent breakdown callouts, helping minimise downtime
-
Telephone support and a dedicated WhatsApp number for faster assistance – no ticket system, no call-screening, no answer phone – just real engineers, with real experience, ready to get you running again!
-
Reduced callout rates for added cost control
These agreements provide reassurance that expert support is always close at hand when you need it.
What’s Included in a CNC Router Service Agreement?
Planned service visits are carried out by our experienced engineers and include detailed checks across mechanical, electrical and control systems, such as:
-
Thermal imaging of the electrical cabinet
-
Spindle condition monitoring
-
Safety checks on spindle clamping systems
-
Testing of electrical hard wiring and contacts
-
Geometric checks for machine accuracy and alignment
-
Back-up of volatile data areas
-
Servo drive acceleration and mechanical loading checks
-
Servo loop following error analysis
-
CPU internal testing
-
Current loading checks on vacuum systems and cutting heads
-
Extensive inspection and lubrication of table components, ball screws and linear bearings
-
Clearing and checking of vacuum systems
These checks help ensure your machine continues to operate accurately, safely and efficiently.
Supporting Your CNC Long Term
Every CNC machine is an investment. A Preventative Maintenance Agreement helps protect that investment by keeping your equipment in optimal condition and reducing the risk of unexpected downtime.
Whether you operate a CNC Dynamics router, or other make/model, our team can tailor a maintenance plan to suit your machine, workload and production environment.
If you’d like to discuss a Preventative Maintenance Agreement or CNC Service Agreement, please get in touch with our team.
📞 01282 859122
📧 sales@cncsupport.co.uk
🌐 www.cncsupport.co.uk
CNC Support Ltd – Your CNC Partner for Life
If you are in the market for a new CNC router – explore our range of CNC Dynamics machinery here: www.cncdynamics.co.uk
